Important Information: Unauthorized import of VW battery electric cars into UAE

Safety first, secure always.

Volkswagen and Al Nabooda Automobiles, the official dealership of Volkswagen in Dubai and the Northern Emirates are aware that a number of Volkswagen Electric Vehicles (EVs) have been imported into the United Arabic Emirates through unofficial channels.

As of now Volkswagen EVs have not been released to United Arab Emirates this means despite inaccurate claims made by these resellers, Volkswagen EVs currently sold in United Arab Emirates do not come with international warranty and subsequently all service and maintenance requirements cannot be undertaken by Al Nabooda Automobiles or any service facility approved by Volkswagen in United Arab Emirates.

Customers who do choose to buy through these unofficial channels should do so knowing that in addition to a lack of servicing and warranty the vehicles come with a software version intended for another market and similar to warranty and servicing, this cannot be supported by Volkswagen and Al Nabooda Automobiles. In addition the Volkswagen EVs being sold in the United Arab Emirates have been built to overseas market conditions and Volkswagen cannot comment on the suitability and legality of these products in the United Arab Emirates.

Volkswagen and Al Nabooda Automobiles remain committed to customers in Dubai and the Northern Emirates and therefore we strongly encourage customers to rethink purchasing a Volkswagen EV through unofficial channels. Customers should visit Al Nabooda Automobiles showrooms to explore the latest range of available Volkswagen products that are officially released for sale in United Arab Emirates and come with warranty and servicing support.

Refer public articles below for more information on the matter directly from Volkswagen Middle East:

Gulf News

Khaleej Times

Emarat Al Youm

Al Khaleej


The Volkswagen brand is one of the world’s largest and most important car manufacturers. For more than 70 years the VW brand has been making innovative technologies, top quality and attractive design accessible to all. Since 1976, Al Nabooda Automobiles has been the sole importer and dealer in Dubai and the Northern Emirates for the Volkswagen brand and range of products.


Audi stands for sporty vehicles, high build quality and progressive design – for “Vorsprung durch Technik.” Al Nabooda Automobiles, the importer and distributor of Audi in Dubai and Northern Emirates, invested in recent years in state of the art facilities across all showrooms and service centers that show, that the company strives like the brand to provide their customers with the best services.


As the authorised importer and dealer for Porsche in Dubai and the Northern Emirates of UAE, Al Nabooda Automobiles is committed to providing its customers a superlative buying and ownership experience. To achieve this we have developed world class Porsche Showrooms and Service Centres in Dubai, Sharjah and Fujairah.