Customer Focus 1. Greet all customers as they enter the showroom, establish if they require the sales or service department, take details, offer refreshment, if a sales enquiry provide an initial introduction to the vehicle until customer is ready to speak to a sales consultant, introduce customer to sales consultant, if sales consultant not available… Reads more »

Key Responsibilities: 1.            CRM Strategy: Implement and refine the CRM strategy in alignment with the overall marketing strategy. 2.            Communications Calendar: Develop an annual communications calendar that ensures the quality and consistency of customer communications while meeting customer expectations. 3.            KPIs and Efficiency: Create and monitor Key Performance Indicators (KPIs), focusing on enhancing CRM efficiency… Reads more »

Job Purpose To observe and gain knowledge of how to carry out the correct method of repair and maintenance of VW vehicles. To assist in the repairs, routine maintenance and diagnostic work on VW vehicles as per written instructions or as directed by the Team Leader. To attend all relevant training as required. Accountabilities Vehicle… Reads more »

Job Purpose To sell the range of VW cars and add on products meeting agreed sales volumes. To deliver an exceptional level of customer service at all times, while meeting commercial requirements. Accountabilities Business Development 1.      To sell the range of VW vehicles via the use of an effective pro-active sales process, delivering profit targets… Reads more »

Job Purpose To proactively develop Protech and Tinting sales opportunities with local business customers, NEW and USED car dealers maximising the business potential and ensuring that each customer receives excellent customer service, achieving sales targets. Identify customer’s specific commercial requirements and provide solutions that exceed customer’s expectations. Accountabilities Business Development 1.    Maximise PROTECH and TINTING opportunities… Reads more »