Important Information: Unauthorized import of VW battery electric cars into UAE

Safety first, secure always.

Volkswagen and Al Nabooda Automobiles, the official dealership of Volkswagen in Dubai and the Northern Emirates are aware that a number of Volkswagen Electric Vehicles (EVs) have been imported into the United Arabic Emirates through unofficial channels.

As of now Volkswagen EVs have not been released to United Arab Emirates this means despite inaccurate claims made by these resellers, Volkswagen EVs currently sold in United Arab Emirates do not come with international warranty and subsequently all service and maintenance requirements cannot be undertaken by Al Nabooda Automobiles or any service facility approved by Volkswagen in United Arab Emirates.

Customers who do choose to buy through these unofficial channels should do so knowing that in addition to a lack of servicing and warranty the vehicles come with a software version intended for another market and similar to warranty and servicing, this cannot be supported by Volkswagen and Al Nabooda Automobiles. In addition the Volkswagen EVs being sold in the United Arab Emirates have been built to overseas market conditions and Volkswagen cannot comment on the suitability and legality of these products in the United Arab Emirates.

Volkswagen and Al Nabooda Automobiles remain committed to customers in Dubai and the Northern Emirates and therefore we strongly encourage customers to rethink purchasing a Volkswagen EV through unofficial channels. Customers should visit Al Nabooda Automobiles showrooms to explore the latest range of available Volkswagen products that are officially released for sale in United Arab Emirates and come with warranty and servicing support.

Refer public articles below for more information on the matter directly from Volkswagen Middle East:

Gulf News https://gn24.ae/d8631a9017cb000

Khaleej Times https://tinyurl.com/2s4fazyt

Emarat Al Youm https://tinyurl.com/d4fpfs39

Al Khaleej https://tinyurl.com/mv73eh5j

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