Careers at Al Nabooda

Customer Liaison Advisor

Department: Porsche SR DXB

Responsibilities –

To be the first point of contact for customers, ensure that customers are greeted in a courteous and efficient manner and directed to a sales consultant or service advisor. To be the customer champion and deliver exceptional customer service by ensuring a seamless experience for the customer.

  • Greet all customers as they enter the showroom, establish if they require the Sales or Service Department, take details, offer refreshment, if a Sales enquiry provide an initial introduction to the vehicle until customer is ready to speak to a sales consultant, introduce customer to sales consultant, if sales consultant not available continuously communicate with customer to ensure they are aware of the situation. If service enquiry/booking to personally introduce them to a Service Advisor.
  • Document any complaints from customers; advise the Assistant Sales Manager / Sales Manager. 
  • Co-ordinate with the Sales Consultant regarding any customer complaints.
  • Check that all display cars are kept clean and that each has a spec sheet present, report any discrepancies to Asst Sales Manager.
  • Attend regular staff meetings using them as a basis for the communication of any ideas for improvement in processes or cost savings.
  • Provide administrative support to the Sales Supprt Executives and Receptionists when there are no customers requiring assistance. 

Skills Required:

  • High School Educated
  • Fluent in written and verbal English, Arabic is an MUST
  • Experience working in the automotive industry in a similar role 
  • Customer service experience
  • Problem solving
  • Planning and Organising
  • Excellent verbal and written communication
  • Relationship Building
  • Send CV to careers@nabooda-auto.com (Candidates on visit or transferable visa preferred.)

/Brands

porsche

There are cars. Then there’s "Das Auto". It is not only one of the most important German makes, but it has also become a highly desirable brand in the nation. Al Nabooda takes pride in being the driving force behind that trend.

porsche

Audi is a symbol of sportiness, progressiveness and sophistication. Al Nabooda Automobiles provides you services that match those parameters. It only shows that like the brand, we too thrive on 'Vorsprung durch Technik'.

porsche

Driving a Porsche feels nothing short of flying. Al Nabooda Automobiles adds to that experience with exceptional services. As the world’s leading Porsche dealership, you can bank on us to help you choose what suits you best.